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Terms & Conditions

Rules and regulations:

1. Rate as Sent on Whatsapp or Rate Board at Showroom
2. Order will be confirmed only after Receipt of Advance in Bank
3. 100% Payment on Booking
4. Booking valid upto 60 days from opening of showrooms
5. Please carry confirmation message and valid ID proof for delivery
6. Invoice will be issued at the time of Delivery
7. S.G.Kaigaonkar Jewellers Reserves all rights to make any changes, Amendments in the terms and conditions without any Prior Intimation

Please Note that the purchases you make will be ready to be collected from the S.G.Kaigaonkar showroom 8 days after the lockdown is lifted.

Terms of Use

Please read these terms of use carefully before using this website. If you do not agree to this Terms of Use you may not use this Website. By using this Website, you signify your explicit assent to this Terms of Use as well as the Website's Privacy Policy (which is hereby incorporated by reference herein). These Terms of Use sets out the legally binding terms of services available on the Website as well as at the terms of use of this Website. These Terms of Use along with the Privacy Policy extends to both users, who visit the Website but do not transact business on the Website ("Users / Guests") as well as users who are registered with by the Website to transact business on the Website ("Members"). The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing these Terms of Use so that you will be apprised of changes, if any. Nothing in these Terms of Use should be construed to confer any rights to third party beneficiaries.


"Jewellery" means the jewellery that is predesigned or jewellery set with diamonds and / or gemstones that are available for sale on our website. Please note that all Jewellery is sold on "as is" basis. "Mounts" are defined as designs that hold a diamond(s) / gemstone(s) in place, which may or may not have diamonds/ gemstones. Members can select Mounts and diamonds separately to create customized Jewellery. "Loose Diamonds" are individual diamonds that can be bought without being set on Mounts.

Description of Services

This Website offers services for Members who wish to purchase diamonds / jewellery for personal consumption, inclusive of, customized and readymade Jewellery.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The Company shall not be liable for any legal action on this account.


Users may register on the Website to become Members prior to the completion of any transaction on the Website. To register onto the Website the User will have to provide Personal Information (as defined in the Privacy Policy), including but not limited to name, e-mail, contact number and contact address, which will be used for verification purposes.

Registration is only a one time process and if the Member has previously registered, he/she shall login / sign into his / her account.


Retail Purchase

Any Member who wishes to purchase an item from the Website can either:

Choose from the selection of Jewellery available on the Website and add the item to the shopping cart

In the event of a User wishing to make a purchase, the User may be required to register on the website after adding the item(s) to the shopping cart. The Members shall also provide any other mandatory information required under law like Personal Account Number (PAN) at the time of purchase.

Orders, are normally considered complete only after the payment has been received by SGKaigoankar Jewellers.

To confirm the orders, SGKaigoankar Jewellers may at random, call up the Members who have placed orders through the Website and ask the Member a verification question. SGKaigoankar Jewellers will confirm the order only after the verification question is answered by the Member.

Once the purchase of item's is confirmed, :

In the case of Jewellery - deliver it to the Member as per shipping policy.

In the event the bank rejects to honour any payment transaction made by a Member towards an order, SGKaigoankar Jewellers shall have the right to refuse to ship the order to the Member without any liability whatsoever.

Purchase adjusting their own gold coin / bullion

In case customer has gold coin / bullion against which he/she want to trade the new purchase, this is not possible online due to physical testing involved in the process. In such a case, he/she will have to visit our store, our store personnel will do an assessment of his gold, and have an agreement with them before making an invoice for their new purchase.

Product Availability

In the event the Jewellery purchased by the Member gets traded in the market before making the payment / sealing the order, SGKaigoankar Jewellers will call the Member and suggest alternate Jewellery or accept an order to produce the same jewellery. In case the Member chooses new jewellery, SGKaigoankar Jewellers shall confirm the new order. If the cost of the new selection is more expensive than the previous one, the Member shall have to pay the differential amount. If the cost of the new selection is less expensive than the previous one, SGKaigoankar shall refund the excess amount to the Member in the manner specified below in this Terms of Use.

Infrequently, data may be inaccurately displayed on the Website due to system errors. SGKaigoankar Jewellers reserves the right to correct any and all errors when they do occur and the Company does not honour inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order the price is the prevailing price on the day the order is confirmed. The prices of the products listed on the Website are fixed and not negotiable.

Gold Weight Variance

The gold weight mentioned on the website for jewellery and mounts may vary upon manufacture of the product. In case, the customer receives a product of lesser gold weight than the value paid for, the Company will refund such differential amount to the Customer.


Any refunds due by SGKaigoankar Jewellers to the Member for non-availability of diamonds or for selection of alternate diamonds shall be made in the following manner:

    Credit card: The credit card account of the Member will be re-credited with the refund amount by SGKaigoankar The refund amount will be credited to the Member's account within the time span stipulated by the bank which has issued the credit card; or
    Cheque or wire transfer: The refund amount shall be deposited into the bank account of the Member by SGKaigoankar within seven (7) business days after the receipt of request for refund by the member or
    Cash will be paid if the amount is below Rs. 10,000.00 as per the government laws. Cash payment limit is subject to change according to the change in the government rules.



All Diamonds that are set in Jewellery will be accompanied by individual certificates. The certificate will be issued by an independent third party certifying authority and the details of the certificate will be mentioned at the time of purchase.

Jewellery / Mounts

The diamonds in the Jewellery / Mounts will not be individually certified unless expressly mentioned at the point of placing the order. The entire Jewellery will be certified either by an independent third party certifying authority or by SGKaigoankar Jewellers depending on the value of the Jewellery.

Conflict Free Diamond Policy

SGKaigoankar Jewellers recognizes the great harm caused by conflict diamond mining / trading. SGKaigoankar Jewellers will not purchase, sell, contact subscribers, customers or suppliers who purchase or trade in diamonds which were used to fund conflict or traded in any way in violation of any United Nations resolution or the Kimberly Process.

Terms & Conditions of use of the website


    You are 18 years of age or older and that your use of the Website and / or Services shall not violate any applicable law or regulation.
    All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.
    Your personal and non-commercial use of this Website shall be subjected to the following restriction (i) you may not modify any content of the Website, including but not limited to, any public display, description, performance, sale, rental, pricing of the product; (ii) you may not decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content
    You will not (a) use any product or service available on the Website and / Services for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the Website and / or Services in any way that is unlawful, or harms SGKaigoankar Jewellers or any other person or entity, as determined in the SGKaigoankar Jewellers sole discretion.
    You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Website and / or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Website and / or Services.
    You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming," "spamming," "flooding," "trolling," "phishing" and "griefing" as those terms are commonly understood and used on the Internet.
    You will not delete or modify any content of the Website and / or Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify.
    SGKaigoankar Jewellers cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions of this Terms of Use, and, as between you and SGKaigoankar Jewellers, you hereby assume all risk of harm or injury resulting from any such lack of compliance.
    All information, content and material contained in the Website and / or Services are SGKaigoankar Jewellers copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to SGKaigoankar No information, content or material from the Website and / or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without SGKaigoankar Jewellers express written permission
    You acknowledge that when you access a link that leaves the Website, the site you will enter into is not controlled by SGKaigoankar Jewellers and different terms of use and privacy policy may apply. By accessing links to other sites, you acknowledge that SGKaigoankar Jewellers is not responsible for those sites. SGKaigoankar Jewellers reserves the right to disable links from third-party sites to the Website, although SGKaigoankar Jewellers is under no obligation to do so.


    The information, content and materials on this website and / or services are provided on an "as is" and "as available" basis. SGKaigoankar Jewellers and all its affiliates, officers, employees, agents, partners and licensors disclaim all warranties of any kind, either express or implied, including but not limited to, implied warranties on merchantability, fitness for a particular purpose and non-infringement.
    SGKaigoankar makes all reasonable efforts to display the products listed for sale on its web site(s) as accurately as possible. However, SGKaigoankar Jewellers cannot guarantee that your monitor's display of any product color, texture or detail will be accurate. SGKaigoankar Jewellers does not warrant that product descriptions or other content are accurate, complete, reliable current or error free. While SGKaigoankar Jewellers makes every effort to ensure that the products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, SGKaigoankar Jewellers reserves the right to refuse the sale of that item.
    SGKaigoankar Jewellers does not warrant that the functions contained in content, information and materials on the website and / or services, including, without limitation any third party sites or services linked to the website and / or services will be uninterrupted, timely or error-free, that the defects will be rectified, or that the website or the servers that make such content, information and materials available are free of viruses or other harmful components.
    Any material downloaded or otherwise obtained through the website and / or services are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.
    You hereby indemnify, defend, and hold SGKaigoankar Jewellers, SGKaigoankar Jewellers distributors, agents, representatives and other authorized users, and each of the foregoing entities' respective resellers, distributors, service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities and costs arising from your use of the website.
    You expressly understand that under no circumstances, including, but not limited to, negligence, shall the company be liable to you or any other person or entity for any direct, indirect, incidental, special, or consequential damages, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from circumstances, including but not limited to: (i) the use or the inability to use the website and / or services; or (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website and / or services or (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website and / or services; or (v) any other matter relating to the website and / or services.
    SGKaigoankar Jewellers or any of the foregoing entities' respective resellers, distributors, service providers and suppliers be relieved of all its responsibilities, if any, in the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond the company's reasonable control including, without limitation, acts of god, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, natural disasters, orders of domestic or foreign courts or tribunals, non-performance of third parties, or any reasons beyond the reasonable control of the company or any of the foregoing entities' respective resellers, distributors, service providers and suppliers. you further acknowledge and agree that neither the company nor any of the foregoing entities' respective resellers, distributors, service providers and suppliers are responsible or liable for (a) any incompatibility between the website and / or services and any other website, service, software or hardware or (b) any delays or failures you may experience with any transmissions or transactions relating to the website in an accurate or timely manner. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.
    Each paragraph, clause, sub-clause and provision of this terms of use shall be severable from each other and if for any reason any paragraph, clause, sub-clause or provision is invalid or unenforceable, such invalidity or enforceability shall not prejudice or in any way affect the validity or enforceability of any other paragraph, clause, sub-clause or provision, which shall be read and construed so as to give thereto, the full effect thereof, subject only to any contrary provision of the law to the effect that where this provision of this terms of use or any paragraph, clause, sub-clause or provision hereof would be but for the provisions of this paragraph read and construed as being void or ineffective it shall nevertheless be a valid terms of use, paragraph, clause, sub-clause or provision, as the case may be, to the full extent to which it is not contrary to any provision of the law.
    Those who access the website and / or services do so, on their own initiative and are responsible for compliance with all applicable laws including, but not limited to, any applicable local laws. These terms of use is governed by the laws of India. Any action, suit, or other legal proceeding, which is commenced to resolve any matter arising under or relating to this letter, shall be subject to the jurisdiction of the courts at Pune.
    All the contents on the website, of any manner, whatsoever, is Copyrighted work is protected under Indian Copyright Act, 1957. The unauthorized reproduction and distribution of our Copyrighted Work via the internet without our express permission constitute copyright infringement under the Copyright Act, 1957. Your act of infringement of our Copyrighted copyright and proprietary right makes you liable for action in law that includes prosecution under the Code of Civil Procedure, 1908 and Code of Criminal Procedure, 1973
    In the event of breach of the terms and conditions of this terms of use by the user, the user shall be promptly liable to indemnify SGKaigoankar Jewellers for all the costs, losses and damages caused to SGKaigoankar Jewellers as a result of such a breach. Further in the event of your breach of these terms of use, you agree that SGKaigoankar Jewellers will be irreparably harmed and will not have an adequate remedy in money or damages. SGKaigoankar Jewellers therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction immediately upon request. SGKaigoankar Jewellers right to obtain such relief shall not limit its right to obtain other remedies.
    Any failure of SGKaigoankar Jewellers to exercise or enforce any right or provision of these terms of use shall not operate as a waiver of such right or provision.